How Chatbots Will Transform Customer Experience

How Chatbots Will Transform Customer Experience, An eBook

This ebook provides you with the critical components of a chatbot program. New to chatbots? This book is an easy read for you!


What You Will Learn:

What is a chatbot?

How can a chatbot create knock-your-socks off customer experiences? 

What are some recent successful examples of how chatbots have been used to improve customer experiences?

About Blake Morgan

Blake Morgan is a globally recognized thought leader on customer experience. Her first book is “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.” She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube. She’s been ranked as ICMI’s Top 50 Thought Leaders To Follow on Twitter In 2016, Clarabridge’s #1 Social Customer Service expert to follow and Customer Gauge’s top 20 customer experience experts in follow in 2017. She has worked with Intel, Verizon Wireless, and many more. She lives in the Bay Area with her husband, daughter and their two Yorkie rescues.


© 2017 | Blake Morgan