Blake Morgan provides customer experience thought leadership content and speaking engagements. She is an internationally recognized authority on customer experience. Her clients include Ericsson, Adobe, Medallia, Plantronics, Teleperformance, Genesys, Pegasystems, Zendesk, Verizon, Independent Insurance Agents Of Wisconsin and the largest sharing economy company in China. Blake is adjunct faculty at Rutgers Executive MBA Program and has been published or quoted in Harvard Business Review, Hemisphere’s Magazine, Women’s Wear Daily, Fortune Magazine and more. For bookings contact Blake at 347 907 0968 or firstname.lastname@example.org
Blake is an authentic choice for your next event. Blake has given speeches all over the world for a variety of audiences ranging from 600 tech customers in Melbourne, or c-level executives for the largest sharing economy company in China. Here’s an endorsement:
“Blake really brought a topic to life with a compelling and entertaining presentation for my leadership team. She spurred some great team thinking and discussions.” – Donna Morris, EVP of Customer and Employee Experience, CHRO, Adobe
Blake is an expert interviewer. She can work with your team to create a compelling session with an executive that is thoughtful and engaging. Blake is adept at making guests comfortable on stage, and creating an inviting atmosphere for the entire audience.
Photo of Blake interviewing Arra Yerganian, the CMO of Sutter Health.
Thought Leadership Content
Blake is an expert content creator. She has worked with some of the world’s top brands to create compelling content whether that’s an ebook, white paper, a webinar speaker or even video interview. Blake has been creating content for over two decades, and she’s published with Forbes, Harvard Business Review, Hemispheres Magazine and more. For a sample ebook please visit here.
Podcast or YouTube Show Sponsorship
Participate in Blake’s weekly content by becoming a sponsor of her podcast The Modern Customer or YouTube show. Blake has interviewed the CEO of 1-800 Flowers, the CEO of Ace Hardware, CEO of AT&T Mobility, CMO of the Marriott, President of FedEx Canada, hip hop singer and actress Christina Milian and many more. On Blake’s YouTube show she talks about trends in customer experience. Past sponsors include Plantronics, Pegasystems and Gladly.
Panel Moderator or MC
Blake is an expert interviewer and MC. She has moderated many panels and MC’d conferences such as the Mobile Innovation Summit (NYC). She’s been creating content and networking in the customer experience space for ten years, and is seasoned at shaping conversations. She knows how to make her guests comfortable and has a natural style that creates an ideal environment for your audience. Blake listens to what the client is looking for and ensures the live event matches that ideal expectation.