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Blake Morgan

Customer Experience Keynote Speaker & Futurist

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Tag: cx

How To Put CX At The Center Of Your Business

Turn An Idea Into A Customer-Centric Brand

In-Person Experiential Marketing Is Back

How Well Do Marketers Understand CX?

Improving CX Starts By Empowering Contact Center Agents

Transparency Is the Foundation of CX

How Anthropologie Balances Customer Data And Creativity

How Krispy Kreme Pivoted To A Digital Strategy

Goodbye NPS? Inside the New Metric for CX Success

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