Blake Michelle Morgan
Customer Experience Keynote Speaker
— Real Leaders Magazine
Blake really brought this topic to life with a compelling and entertaining presentation for my leadership team spurring some great team thinking and discussions.
We pioneered a new conference format by creating the world’s first virtual reality customer experience event and Blake was our highest rated speaker!
Blake brought energy, insight, and inspiration – Blake delivers brilliantly, speaks from the heart, and provokes insightful discussions.
Blake’s expertise, knowledge, and ability to connect with our entire staff was valuable and left a profound impact on our organization.
Blake delivered an impactful speech and left our leadership team with inspiring ideas we could apply to our own manufacturing business.
At our Norway event Blake was a pleasure to work with, delivered the presentation with a high level of professionalism, and received outstanding feedback from attendees.
She’s a storyteller at heart and engages audiences with great examples of customer experiences from both the consumer and employee’s standpoint.
Blake’s belief that companies should use empathy to make customer-centricity a key tenet of their business strategy hits the larger industry issue of poor customer service on the head.
Blake is a true leader in the customer experience space – she is an engaging, insightful, and fun speaker.
Many of our customers came up to me after her keynote and identified simple and impactful ways they could apply what Blake taught.
Blake has a unique ability to take a complex topic such as how technology is re-shaping the customer experience and break it down for audiences to easily understand and implement.
Blake painted a picture of the importance of a winning customer experience leveraging examples that resonated with our attendees.
Interested in a keynote on leadership, the future of work, or employee experience? Check out Jacob Morgan (my husband!)