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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

  • Home
  • Articles
  • Speaking
  • Books
  • Course
  • Services
  • About
  • Testimonials
  • Media
  • Podcast
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Media

*Download my Media Kit for 2021

https://www.youtube.com/watch?v=jtt-OczVRio

Post-Pandemic Shopping: Stores Reinventing To Create A Customer-Focused Experience – CBS Boston

# 4 On The Top 100 Future Of Technology Books Of All Time – Book Authority

CX Masters Podcast Series #6: Blake Morgan, Customer Experience Futurist – B2B International

Visioncity Magazine Cover and Feature Story

5 Ways To Effectively Communicate Safety Policies and Procedures – GoDaddy

Podcast Interview With Real Leaders – Real Leaders

Top 40 Female Keynote Speakers 2020 – Real Leaders

Amazon’s “Making The Cut” Is The Ultimate Example Of Product Placement – Engadget

Here are the 20 economics, self-help, and strategy books C-suite execs are reading right now to get their firms through COVID-19 – Business Insider

Thoughtfulness: Why Being Mindful To Customers Matters More Than Technology – Porchlight Books

What CEOs Should Focus On Instead Of The Quarterly Earnings Report – Hemispheres Magazine (United’s In-Flight Magazine)

AI Can Comb Through Your Data To Create More Compelling Customer Experiences – Harvard Business Review

Wendy’s Takes A Chance With Chance The Rapper But Amy Schumer Wants Boycott – NY Daily News

Coronavirus: Will Covid-19 Speed Up The Use Of Robots To Replace Human Workers? – BBC

From Chatty Employees to $5 Wine: How Trader Joe’s Turns Customers Into Fanatics – CNBC

Pregnant Public Speaker Details The Uneasy Transition To Stay-At-Home Mom – BabyGaga

Slack CEO Stewart Butterfield’s Tweet Reveals A Critical Component Of The Company’s Success – CNBC

The Future of Customer Experience interview – The Futurithmic Podcast

Top 10 Books Of 2019 – A Perfect Holiday Gift – Forbes

Customer Experience vs. Customer Service with Blake Morgan – Sell or Die Podcast

The future of CX is here, and most companies are not ready – CMO.com

You Call That A Discount? Americans Have High Expectations For Price Cuts – MarketWatch

Inside the Beltway: 1$ Trillion Dollar Bump In Holiday Shopping – Washington Times

3 Technology Transformations That Are Impacting The Business Environment – CIO Applications Magazine

Netflix Is Now Reportedly Bigger Than Warner Bros, Fox And Sony – LAD Bible

Are You Ready For The Changing B2B Customer – Chief Marketer

Inside Mastercard’s in-house content studio – Tearsheet

A Futurist’s Take On Big Data Fails In Marketing – SiliconANGLE

Stitch Fix Files For IPO – Women’s Wear Daily

The Hidden Value of Customer Experience: Fortune Magazine

Why Charles Schwab Is Putting On A TV Show: Tearsheet

How Apple’s New iPhone Can Supercharge Mixed Reality: Women’s Wear Daily

How The Pros Turn Loyal Customers Into Brand Advocates: MarTech Exec

The True Cost Of Social Customer Service: CEO.com

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