*Download my Media Kit for 2021
Set Goals In Uncertain Times To Thrive In The Future – Investor.com
Post-Pandemic Shopping: Stores Reinventing To Create A Customer-Focused Experience – CBS Boston
# 4 On The Top 100 Future Of Technology Books Of All Time – Book Authority
CX Masters Podcast Series #6: Blake Morgan, Customer Experience Futurist – B2B International
Visioncity Magazine Cover and Feature Story
5 Ways To Effectively Communicate Safety Policies and Procedures – GoDaddy
Podcast Interview With Real Leaders – Real Leaders
Top 40 Female Keynote Speakers 2020 – Real Leaders
Amazon’s “Making The Cut” Is The Ultimate Example Of Product Placement – Engadget
Here are the 20 economics, self-help, and strategy books C-suite execs are reading right now to get their firms through COVID-19 – Business Insider
Thoughtfulness: Why Being Mindful To Customers Matters More Than Technology – Porchlight Books
What CEOs Should Focus On Instead Of The Quarterly Earnings Report – Hemispheres Magazine (United’s In-Flight Magazine)
AI Can Comb Through Your Data To Create More Compelling Customer Experiences – Harvard Business Review
Wendy’s Takes A Chance With Chance The Rapper But Amy Schumer Wants Boycott – NY Daily News
Coronavirus: Will Covid-19 Speed Up The Use Of Robots To Replace Human Workers? – BBC
From Chatty Employees to $5 Wine: How Trader Joe’s Turns Customers Into Fanatics – CNBC
Pregnant Public Speaker Details The Uneasy Transition To Stay-At-Home Mom – BabyGaga
Slack CEO Stewart Butterfield’s Tweet Reveals A Critical Component Of The Company’s Success – CNBC
The Future of Customer Experience interview – The Futurithmic Podcast
Top 10 Books Of 2019 – A Perfect Holiday Gift – Forbes
Customer Experience vs. Customer Service with Blake Morgan – Sell or Die Podcast
The future of CX is here, and most companies are not ready – CMO.com
You Call That A Discount? Americans Have High Expectations For Price Cuts – MarketWatch
Inside the Beltway: 1$ Trillion Dollar Bump In Holiday Shopping – Washington Times
3 Technology Transformations That Are Impacting The Business Environment – CIO Applications Magazine
Netflix Is Now Reportedly Bigger Than Warner Bros, Fox And Sony – LAD Bible
Are You Ready For The Changing B2B Customer – Chief Marketer
Inside Mastercard’s in-house content studio – Tearsheet
A Futurist’s Take On Big Data Fails In Marketing – SiliconANGLE
Stitch Fix Files For IPO – Women’s Wear Daily
The Hidden Value of Customer Experience: Fortune Magazine
Why Charles Schwab Is Putting On A TV Show: Tearsheet
How Apple’s New iPhone Can Supercharge Mixed Reality: Women’s Wear Daily
How The Pros Turn Loyal Customers Into Brand Advocates: MarTech Exec
