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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

  • Home
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  • Download my Media Kit for 2021
  • Set Goals In Uncertain Times To Thrive In The Future – Investor.com
  • Post-Pandemic Shopping: Stores Reinventing To Create A Customer-Focused Experience – CBS Boston
  • # 4 On The Top 100 Future Of Technology Books Of All Time – Book Authorit
  • CX Masters Podcast Series #6: Blake Morgan, Customer Experience Futurist – B2B International
  • Visioncity Magazine Cover and Feature Story
  • 5 Ways To Effectively Communicate Safety Policies and Procedures – GoDaddy
  • Podcast Interview With Real Leaders – Real Leaders
  • Top 40 Female Keynote Speakers 2020 – Real Leaders
  • Amazon’s “Making The Cut” Is The Ultimate Example Of Product Placement – Engadget
  • Here are the 20 economics, self-help, and strategy books C-suite execs are reading right now to get their firms through COVID-19 – Business Insider
  • Thoughtfulness: Why Being Mindful To Customers Matters More Than Technology – Porchlight Books
  • What CEOs Should Focus On Instead Of The Quarterly Earnings Report – Hemispheres Magazine (United’s In-Flight Magazine)
  • AI Can Comb Through Your Data To Create More Compelling Customer Experiences – Harvard Business Review
  • Wendy’s Takes A Chance With Chance The Rapper But Amy Schumer Wants Boycott – NY Daily News
  • Coronavirus: Will Covid-19 Speed Up The Use Of Robots To Replace Human Workers? – BBC
  • From Chatty Employees to $5 Wine: How Trader Joe’s Turns Customers Into Fanatics – CNBC
  • Pregnant Public Speaker Details The Uneasy Transition To Stay-At-Home Mom – BabyGaga
  • Slack CEO Stewart Butterfield’s Tweet Reveals A Critical Component Of The Company’s Success – CNBC
  • The Future of Customer Experience interview – The Futurithmic Podcast
  • Top 10 Books Of 2019 – A Perfect Holiday Gift – Forbes
  • Customer Experience vs. Customer Service with Blake Morgan – Sell or Die Podcast
  • The future of CX is here, and most companies are not ready – CMO.com
  • You Call That A Discount? Americans Have High Expectations For Price Cuts – MarketWatch
  • Inside the Beltway: 1$ Trillion Dollar Bump In Holiday Shopping – Washington Times
  • 3 Technology Transformations That Are Impacting The Business Environment – CIO Applications Magazine
  • Netflix Is Now Reportedly Bigger Than Warner Bros, Fox And Sony – LAD Bible
  • Are You Ready For The Changing B2B Customer – Chief Marketer
  • Inside Mastercard’s in-house content studio – Tearsheet
  • A Futurist’s Take On Big Data Fails In Marketing – SiliconANGLE
  • Stitch Fix Files For IPO – Women’s Wear Daily
  • The Hidden Value of Customer Experience: Fortune Magazine
  • Why Charles Schwab Is Putting On A TV Show: Tearsheet
  • How Apple’s New iPhone Can Supercharge Mixed Reality: Women’s Wear Daily
  • How The Pros Turn Loyal Customers Into Brand Advocates: MarTech Exec
  • The True Cost Of Social Customer Service: CEO.com

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