Blake Morgan | Customer Experience Keynote Speaker | Author

"When it comes to customer experience Blake is a true leader in the space. She is an engaging, insightful, and fun speaker and I highly recommend her for your next event.”

Charlie Isaacs CTO Customer Connection, Salesforce
Charlie Isaacs
"Blake has a unique ability to take a complex topic such as how technology is re-shaping the customer experience and break it down for audiences to easily understand and implement…Blake takes the audience on a journey of what it takes to build the right customer experience for your business! She did a fantastic job presenting at InsurCon2018.”

Matt Banaszynski CEO, Independent Insurance Agents of Wisconsin
Matt Banaszynski
"Blake is a passionate and well versed speaker on the topic of Customer Experience. She did a great job at the ePayResources Executive Payments Summit in 2017 painting a picture of the importance of a winning customer experience leveraging examples that resonated with our attendees.”

Peter Davey, Vice President, Payment Innovation, The Clearing House, and ePayResources Executive Payment Summit Conference Chair

Peter Davey
"Customer experience is a critical business opportunity, but it can be challenging for employees to understand and act on. Blake really brought this topic to life with a compelling and entertaining presentation for my leadership team. She spurred some great team thinking and discussions.”

Donna Morris
Chief People Officer, Walmart, formerly with Adobe
Donna Morris