The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #493

How FedEx Uses AI to Deliver Visibility, Control, and Peace of Mind

Episode #492

Virgin Atlantic Launches the First Airline App in ChatGPT

Episode #491

How End-to-End Testing Builds Better AI Customer Experiences

Episode #490

How TIAA Is Using AI to Personalize the Future of Retirement

Episode #489

Deflection Is Dead: Why Customer Engagement Is the New Goal

Episode #488

How to Do More With Less: Future-Proofing Work in an AI-Driven Economy