The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #480

Build a Brand Like Trader Joe’s: Why Human Interaction Still Drives Customer Loyalty

Episode #479

United Airlines’ Chief Customer Officer on Scaling CX Through Operations

Episode #478

CVS Health on Where AI Is Delivering Value in Healthcare

Episode #477

What Makes AI Customer Support Work at Scale

Episode #476

Inside KeyBank’s Approach to Customer Experience and AI

Episode #475

The Transformation Economy: Why Customer Outcomes Matter More Than Ever