• Home
  • Articles
  • Speaking
  • Books
  • Course
  • Services
  • About
  • Testimonials
  • Media
  • Podcast
  • Get In Touch

Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

  • Home
  • Articles
  • Speaking
  • Books
  • Course
  • Services
  • About
  • Testimonials
  • Media
  • Podcast
  • Get In Touch

Using Experiential Retail To Create A Carefree Escape

February 5, 2020 By blake

No matter if the group is a ladies’ book club, kids’ birthday party or corporate retreat, Painting with a Twist aims to deliver a unique and consistent experience and create an environment where people know they can relax and enjoy a carefree escape with their loved ones. Delivering on that promise creates an experiential retail brand with loyal customers.

The Customer Of The Future: The Psychological, Technical, and Experiential Strategies

October 28, 2019 By blake

I have spent twelve years studying and championing customer experience, which only now seems to have reached a level where it is reverberating throughout the business world. Research shows that a moderate increase in customer experience generates an average revenue increase of $823 million over three years for a company with $1 billion in annual revenues.

Copyright © 2021 • BlakeMichelleMorgan.com • All Rights Reserved