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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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50 Leading Female Futurists

March 22, 2020 By blake

On Sunday March 8, International Women’s Day, we’re celebrating the women leaders working to create solutions for potential futures. These women are looking ahead to prepare themselves, their organizations and their audiences for how the world could change. And as they delve into the future, they have a chance to shape it. This list was created to help build community among this group, but also for conference organizers and businesses that want to engage futurists.

How Citi Uses Purpose-Driven Campaigns To Connect With Customers

March 11, 2020 By blake

Financial services might not seem like the most emotive industry, but consumers tend to have some of their most emotional moments connected with their finances—things like going to college, buying a house or saving for retirement. So when Citi performed an audit a few years ago and realized it wasn’t coming across as emotive, it knew it needed to make a change to better connect with customers.

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