Grocery shopping has always been a necessity, but the way it’s been done hasn’t changed in decades. The stores may have gotten bigger and flashier, but the core concepts were still the same: customers came into the store, picked their items, waited in line and took them home. But a push for personalization and customer experience, paired with new technology, has led to major changes in the grocery space that are only just beginning. Within the next five years, we’ll see major improvements to the convenience and overall experience of grocery shopping.