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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience In The Insurance Claims Process

April 2, 2018 By blake

When an insurance claim is filed, it means there has likely been an accident or some damage to a person’s car, home, or business. Understandably, most people aren’t thrilled to have to go through the claims process. However, customer experience is still vitally important in the insurance industry and can make the journey more pleasant for everyone involved.

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