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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience Roundup, July 1, 2019

July 2, 2019 By blake

Customer service and customer experience are often used interchangeably. While the two concepts are actually separate, service is a vital part of the overall customer experience. It’s no coincidence that brands with great customer service also tend to have a great customer experience. Here are three stories from the week that show the power of customer service and how creating great relationships and innovative services can launch companies to the next level and help customers.

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