The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #370

Want to invest in Customer Experience? Question the Downside of Failure

Episode #369

Why Customer Satisfaction is Declining (and How to Fix It)

Episode #368

From B2B to B2C Thinking: Elevating Client Experience with Surbhi Kaul at Juniper Networks

Episode #367

Wharton Professor Stefano Puntoni Offers Insights on Generative AI and Customer Experience Use Cases

Episode #366

Navigating the Future of Customer Experience in the Automotive Industry: Insights from AutoCar Trucks’ CXO

Episode #365

The Power of the First 100 Days: Keeping Customers and Employees Happy