The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #310

Visa Global Head of Fraud Services Michael Jabbara Shares His Views on the Future of Cybersecurity

Episode #309

The WAYS CX Framework

Episode #308

What Southwest Airlines Could Have Done Better This Christmas

Episode #307

How Saks’ CMO Creates a Customer-Driven Approach to Digital

Episode #309

Are We Witnessing The End Of The Streaming Wars?

Episode #308

How To Use Both/And Thinking To Balance Long-Term Vision With Short-Term Customer Service