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Blake Morgan

Customer Experience Keynote Speaker & Futurist

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The

Modern Customer

podcast

Episode #266

How Krispy Kreme Pivoted To A Digital Strategy

Episode #265

Goodbye NPS? Inside the New Metric for CX Success

Episode #264

The Chief Revenue Officer’s Role in Shaping CX

Episode #263

3 Examples Of Instant Gratification In CX

Episode #262

How To Create A Mobile, Social And Digital-First Strategy

Episode #262

How to Embrace Customer-Centricity

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