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Blake Morgan
Customer Experience Keynote Speaker & Futurist
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The
Modern Customer
podcast
Episode #266
How Krispy Kreme Pivoted To A Digital Strategy
Episode #265
Goodbye NPS? Inside the New Metric for CX Success
Episode #264
The Chief Revenue Officer’s Role in Shaping CX
Episode #263
3 Examples Of Instant Gratification In CX
Episode #262
How To Create A Mobile, Social And Digital-First Strategy
Episode #262
How to Embrace Customer-Centricity
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