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Blake Morgan

Customer Experience Keynote Speaker & Futurist

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The

Modern Customer

podcast

Emily Essner
Episode #307

How Saks’ CMO Creates a Customer-Driven Approach to Digital

Episode #309

Are We Witnessing The End Of The Streaming Wars?

Episode #308

How To Use Both/And Thinking To Balance Long-Term Vision With Short-Term Customer Service

Episode #307

Driverless Cars With A Customer Focus: Inside Cruise’s Growth

Episode #306

6 Ways To Show Customers You’re Grateful This Holiday Season

Episode #305

How Progressive’s Stock Has Soared Under CEO Tricia Griffith’s Customer-Centricity

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