The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #268

Transparency Is the Foundation of CX

Episode #267

How Anthropologie Balances Customer Data And Creativity

Episode #266

How Krispy Kreme Pivoted To A Digital Strategy

Episode #265

Goodbye NPS? Inside the New Metric for CX Success

Episode #264

The Chief Revenue Officer’s Role in Shaping CX

Episode #263

3 Examples Of Instant Gratification In CX