The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #474

Vanguard’s Client-First Approach to Building Trust at Scale

Episode #473

The CX Strategy Behind Bimbo Bakeries’ 12,000 Delivery Routes

Episode #472

Unifying the Contact Center: Salesforce’s Agentic AI Vision for Customer Service

Episode #471

Service at Scale: The AI Model Driving Sales and Loyalty

Episode #470

What the American Customer Satisfaction Index Reveals About 2026

Episode #469

Powering Connected Customer Conversations with Agentic Voice AI