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Blake Morgan
Customer Experience Keynote Speaker & Futurist
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The
Modern Customer
podcast
Episode #374
Capital One’s Strategy for Customer-Centric Success
Episode #373
How To Transform Customer Support with AI
Episode #372
How ThredUp Leverages AI to Enhance Customer Experience in the Secondhand Market
Episode #371
How To Champion Your Customer Experience Programs With Better Public Speaking
Episode #370
Want to invest in Customer Experience? Question the Downside of Failure
Episode #369
Why Customer Satisfaction is Declining (and How to Fix It)
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