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Blake Michelle Morgan

Blake Michelle Morgan

Customer Experience Keynote Speaker

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The

Modern Customer

podcast

customer experience
Episode #312

The Business Case for CX: How to Make it a Priority in Your Organization

truecar
Episode #311

TrueCar’s Approach to Digital Customer Journey Mapping

Episode #310

Visa Global Head of Fraud Services Michael Jabbara Shares His Views on the Future of Cybersecurity

Episode #309

The WAYS CX Framework

Episode #308

What Southwest Airlines Could Have Done Better This Christmas

Emily Essner
Episode #307

How Saks’ CMO Creates a Customer-Driven Approach to Digital

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