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Blake Morgan
Customer Experience Keynote Speaker & Futurist
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Category: Podcast
Episode #431
How AI Powers Science, the Workplace, and Real-World Impact
Episode #430
The AI Powering 5 Billion Customer Resolutions—and the Future It’s Creating for Service
Episode #429
Reimagining Healthcare Experience Through Feedback and AI
Episode #428
Why Most AI in CX Is Missing the Mark—and What Comes Next
Episode #427
How Creative Thinking Unlocks the True Power of AI in CX
Episode #426
The $1.3 Trillion CX Opportunity: It Starts with Creative AI Leadership
Episode #425
Agentic AI, Customer Resolution, and the Future of Zendesk’s CX Vision
Episode #424
What Drives Customers to Buy—And What Holds Them Back
Episode #423
Inside Walmart’s EX Strategy: How 2.1 Million Associates Are Powering CX Innovation
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