Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

Customer Experience Round-Up: February 17

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Customers care about all aspects of the experience, including what happens with a company behind the scenes. These stories highlight the need for companies to be transparent in their internal goals and processes, as well as tuned into what customers want to provide a seamless experience from start to finish.

50 Travel Companies Trying Their Hardest To Reduce Their Carbon Footprint

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A growing number of travel companies are taking a stand and working to reduce their carbon footprints. These initiatives and investments can have a huge impact on the environment and their bottom line and draw in customers looking to have a positive impact on the world.