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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Restoring Trust, Control, And Fairness In The Digital World

July 23, 2019 By blake

For years, customers have traded their personal data for digital services, rewards or promotions. In order to gain access to a new program, get discounts from a company or connect with friends on social media, we’ve given up much of our personal information. But is it a fair trade? Data privacy issues have been growing in intensity for years, leading to a world where customers aren’t in control of their own data and trust between customers and companies continues to erode on a daily basis.

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