As environmental concerns grow, a large number of startups and smaller companies are creating innovative packaging solutions. The aptly named Package Free Shop mails its household items and health and beauty products in completely recyclable and compostable boxes and uses paper tape and wrapping that can also be recycled.
Physical retail stores won’t die, but they will definitely transform in coming years. In order to stay relevant, stores need to adopt new technology, change their offerings and build real relationships with customers.
The holiday shopping season is in full swing, and 2019 is a year unlike any other. This year, customers crave convenience, but they also want unique products and experiences. Here are three stories from the week that show the trends and innovations of holiday shopping 2019.
Holiday Shoppers Want Trust And Privacy
Understanding what customers want and meeting those expectations is crucial during the holiday season. A recent survey of consumers found that what they crave most during holiday shopping are seamless experiences, privacy and trust. Nearly 80% of respondents are concerned about their online privacy and find it creepy …
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Holiday shopping puts customer experience under a microscope. These stories demonstrate just how far brands will go to deliver a great experience to customers.