Running the largest adventure park company in the country comes with challenges—especially during a global pandemic.
There’s no playbook for this type of scenario. But Michael Browning, founder and CEO of Urban Air, knows that speed and innovation always win, which fueled his strategy to react to information quickly as it came in.
Reacting with speed allowed Urban Air to not only survive the pandemic but to thrive and find new ways to expand and grow.
Browning encourages his franchisees and staff to stay close to customers and get their feedback. Although the indoor trampoline and adventure parks are …
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