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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience Round-Up: April 20

April 21, 2020 By blake

Providing a great customer experience means continually evolving products and services to meet customers’ needs. That’s never been more true than in our current pandemic environment where customers’ everyday lives have been upended. Many companies are adapting what they offer and how they deliver it to provide more convenient services to customers. This week we saw three stories of companies expanding to new areas to better reach customers and continually improve their overall experience.

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