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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience Roundup, July 8, 2019

July 8, 2019 By blake

In customer experience, the only constant is change. How customers shop and interact with brands is constantly changing, which means organizations need to stay ahead and lead new trends to provide amazing experiences. This week brought three examples of how consumers are changing and the opportunities and challenges that brings for brands.

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