• Home
  • Articles
  • Speaking
  • Books
  • Course
  • Services
  • About
  • Testimonials
  • Media
  • Podcast
  • Get In Touch

Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

  • Home
  • Articles
  • Speaking
  • Books
  • Course
  • Services
  • About
  • Testimonials
  • Media
  • Podcast
  • Get In Touch

3 Digital Improvement All Utility Companies Must Make

July 6, 2020 By blake

In an age where most consumers interact with companies through websites, apps and other digital channels, the utility industry is constantly lagging behind. A recent report from JD Power found that customer digital satisfaction in the utility industry is substantially lower than other industries.

Copyright © 2021 • BlakeMichelleMorgan.com • All Rights Reserved