The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #436

How Hilton Grand Vacations Scales Customer Experience Across Nearly 200 Resorts

Episode #435

Experience AI-Powered Customer Service Trained on Half a Billion Calls

Episode #434

Hospitality Leadership and the Culture That Powers Great Customer Experience

Episode #433

Prudential’s 150-Year Culture of Customer Experience Leadership

Episode #432

Powering 7.5 Million Customer Relationships: How NRG is Redefining Energy Experience

Episode #431

How AI Powers Science, the Workplace, and Real-World Impact