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Blake Morgan

Blake Morgan

Customer Experience Keynote Speaker & Futurist

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The

Modern Customer

podcast

Customer Trust: Why It Matters and How to Measure It with Megan Burns
Episode #414

Customer Trust: Why It Matters and How to Measure It

Building a Customer-Centric AI Strategy: Start Small, Automate, and Scale Effectively with Gadi Shamia
Episode #413

Building a Customer-Centric AI Strategy: Start Small, Automate, and Scale Effectively

Innovation and Creativity in Customer Experience: Leading with Purpose in 2025 with Josh Linkner
Episode #412

Innovation and Creativity in Customer Experience: Leading with Purpose in 2025

How Hotels Can Deliver Unforgettable Guest Experiences with Bashar Wali
Episode #411

How Hotels Can Deliver Unforgettable Guest Experiences

Year-End Strategies: Turning Uncertainty Into Opportunity with Meridith Elliott Powell
Episode #410

Year-End Strategies: Turning Uncertainty Into Opportunity

How Unified Communication Tools Improve Customer Experience in Modern Contact Center with Damon Covey
Episode #409

How Unified Communication Tools Improve Customer Experience in Modern Contact Center

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