The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #432

Powering 7.5 Million Customer Relationships: How NRG is Redefining Energy Experience

Episode #431

How AI Powers Science, the Workplace, and Real-World Impact

Episode #430

The AI Powering 5 Billion Customer Resolutions—and the Future It’s Creating for Service

Episode #429

Reimagining Healthcare Experience Through Feedback and AI

Episode #428

Why Most AI in CX Is Missing the Mark—and What Comes Next

Episode #427

How Creative Thinking Unlocks the True Power of AI in CX