The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #429

Reimagining Healthcare Experience Through Feedback and AI

Episode #428

Why Most AI in CX Is Missing the Mark—and What Comes Next

Episode #427

How Creative Thinking Unlocks the True Power of AI in CX

Episode #426

The $1.3 Trillion CX Opportunity: It Starts with Creative AI Leadership

Episode #425

Agentic AI, Customer Resolution, and the Future of Zendesk’s CX Vision

Episode #424

What Drives Customers to Buy—And What Holds Them Back