The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #449

How Emotional Connection Powers Luxury In Customer Experience

Episode #448

Therabody’s Transformation Into a Customer-First Brand

Episode #447

How Aflac Balances AI and Empathy to Drive CX ROI

Episode #446

Lenovo’s CXO on Driving Business Growth Through Total Experience

Episode #445

AT&T’s CX Strategy to Manage 100 Million Customers

Episode #444

Turning Customer Conversations Into Business Value With Voice AI