Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

The 20 Best Examples Of Using Artificial Intelligence For Retail Experiences

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The basic retail experience hasn’t changed much over the years: go into a store, look for the right product and make a purchase. Artificial intelligence has the potential to completely transform the traditional retail experience and take it to the next level with personalization, automation and increased efficiency. And it’s already happening! Here are 20 of the best examples of AI to improve the retail experience.

The 7 Best Examples Of Artificial Intelligence To Improve Personalization

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Personalization can be an overwhelming and time-consuming task, but it’s made simpler through artificial intelligence. In fact, it’s never been easier to understand consumers and create personalized offers with AI. Here are seven of the best examples of using AI to improve personalization.

How To Leverage Artificial Intelligence To Gain A Business Advantage

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There’s a lot of talk today about artificial intelligence and the impact it will have on the future. Understanding the true definition of AI and where it has the potential to go can help us take advantage of the technology and plan for the future.

3 Use Cases Of Artificial Intelligence For Customer Experience

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AI is a buzzword across nearly all industries, and there’s lots of talk about how it can transform customer experience. But how can AI play a role in customer experience, and what does it actually look like when it’s put into action? The possibilities may be endless, but many of them boil down to three main ideas.

How Artificial Intelligence Will Impact The Insurance Industry

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The fast-growing technology has the potential to disrupt the entire industry and greatly improve the insurance customer experience.