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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience Roundup, August 6, 2019

August 6, 2019 By blake

Modern customers want convenience and control. They crave the power to get what they want, when they want it. As a result, forward-thinking brands are evolving their offerings to create experiences that give customers control. This week saw three examples of the evolving customer experience and how the most successful brands give the power to their customers.

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