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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience Roundup – March 18, 2019

March 18, 2019 By blake

Technology is the heart of the modern customer experience. It’s constantly evolving and can be used to create amazing experiences that connect customers with brands. However, when it isn’t used properly, technology puts customers and their trust at risk. Here are three examples from the week that show the power of technology in customer experience.

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