Grid

We pioneered a new conference format by creating the world's first virtual reality customer experience event and Blake was our highest rated speaker! ... Read more »

Blake brought energy, insight, and inspiration - Blake delivers brilliantly, speaks from the heart, and provokes insightful discussions. ... Read more »

Blake’s expertise, knowledge, and ability to connect with our entire staff was valuable and left a profound impact on our organization. ... Read more »

Blake delivered an impactful speech and left our leadership team with inspiring ideas we could apply to our own manufacturing business. ... Read more »

At our Norway event Blake was a pleasure to work with, delivered the presentation with a high level of professionalism, and received outstanding feedback from attendees. ... Read more »

She’s a storyteller at heart and engages audiences with great examples of customer experiences from both the consumer and employee’s standpoint. ... Read more »

Blake’s belief that companies should use empathy to make customer-centricity a key tenet of their business strategy hits the larger industry issue of poor customer service on the head. ... Read more »

Blake is a true leader in the customer experience space - she is an engaging, insightful, and fun speaker. ... Read more »

Many of our customers came up to me after her keynote and identified simple and impactful ways they could apply what Blake taught. ... Read more »