As a CEO and CCO, I have personally leveraged her skills to help transform my companies into customer obsessed growth engines. I can not thank her enough for all she has done for my team and countless others. She is the best in the space and will help you get the results your customers expect and demand. ... Read more »
Speaking
Donna Morris
Blake really brought this topic to life with a compelling and entertaining presentation for my leadership team spurring some great team thinking and discussions. ... Read more »
Dor Danieli
We pioneered a new conference format by creating the world's first virtual reality customer experience event and Blake was our highest rated speaker! ... Read more »
Leigh Segall
Blake brought energy, insight, and inspiration - Blake delivers brilliantly, speaks from the heart, and provokes insightful discussions. ... Read more »
Atif Elkadi
Blake’s expertise, knowledge, and ability to connect with our entire staff was valuable and left a profound impact on our organization. ... Read more »
Mark Anzelc
Blake delivered an impactful speech and left our leadership team with inspiring ideas we could apply to our own manufacturing business. ... Read more »
Kristin Haug
At our Norway event Blake was a pleasure to work with, delivered the presentation with a high level of professionalism, and received outstanding feedback from attendees. ... Read more »
Lisa Pintchman
She’s a storyteller at heart and engages audiences with great examples of customer experiences from both the consumer and employee’s standpoint. ... Read more »
Gina Perini
Blake’s belief that companies should use empathy to make customer-centricity a key tenet of their business strategy hits the larger industry issue of poor customer service on the head. ... Read more »