The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #352

Moving Contact Centers From SLAs to Experience Level Agreements

Episode #351

Make The Customer Experience Business Case With Storytelling

Episode #350

The Contact Center of the Future’s Role in Customer Experience

Episode #349

Crafting The Customer Experience For People Not Like You

Episode #348

Leading with Vulnerability in the Contact Center

Episode #347

Customer Experience Success Now And Later