The Modern Customer Podcast – Blake Morgan

The

Modern Customer

podcast

Episode #261

How To Stop Interrupting And Start Empowering Customers

Episode #308

What Southwest Airlines Could Have Done Better This Christmas

Episode #260

The Importance Of Customer Identity Loyalty

Episode #259

How to Leverage Data to Improve Personalization

Episode #258

Using CX Metrics to Embrace and Improve Customer Pain

Episode #257

3 Ways Rothy’s Turns Customers into Brand Advocates