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Blake Michelle Morgan

Customer Experience Futurist, Author, Keynote Speaker

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Customer Experience Roundup – January 25th, 2019

January 25, 2019 By blake

These days, convenience is key. No matter if you’re ordering food, talking to a friend or shopping online, you want answers and results right away. Convenience plays a big role in the overall customer experience. When companies make life easier for their customers, they help build goodwill and a better experience. Here are three stories from the news this week that highlight the importance of innovation and convenience.

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