As a CEO and CCO, I have personally leveraged her skills to help transform my companies into customer obsessed growth engines. I can not thank her enough for all she has done for my team and countless others. She is the best in the space and will help you get the results your customers expect and demand. ... Read more »
Grid
Jason Finkelstein
Blake was one of our keynote speakers at our Gladly Connect Live 2023 event - Blake is eloquent, a great story teller and has great stage presence. She hit on all the right topics for CX leaders and helped echo Gladly's story around customer service being an essential driver of customer loyalty. ... Read more »
John Durocher
Blake gave a keynote on the future of customer experience at ConneXions and it really hit the mark. It was simple, easy to understand and action oriented - our audience enjoyed it. ... Read more »
Noah Glass
Blake was wonderful in speaking to Olo’s restaurant industry customer base and demonstrating the broader trends in customer/guest expectations in other sectors like retail and travel and how these have reset guest expectations and provided new opportunities for operators to stand out from their competition by perfecting guest experience. ... Read more »
Dor Danieli
We pioneered a new conference format by creating the world's first virtual reality customer experience event and Blake was our highest rated speaker! ... Read more »
Leigh Segall
Blake brought energy, insight, and inspiration - Blake delivers brilliantly, speaks from the heart, and provokes insightful discussions. ... Read more »
Atif Elkadi
Blake’s expertise, knowledge, and ability to connect with our entire staff was valuable and left a profound impact on our organization. ... Read more »
Mark Anzelc
Blake delivered an impactful speech and left our leadership team with inspiring ideas we could apply to our own manufacturing business. ... Read more »
Kristin Haug
At our Norway event Blake was a pleasure to work with, delivered the presentation with a high level of professionalism, and received outstanding feedback from attendees. ... Read more »