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Blake Morgan

Blake Morgan

Customer Experience Keynote Speaker & Futurist

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The

Modern Customer

podcast

Setting Sail for Success: Customer Experience Lessons from the Cruise Industry
Episode #376

Setting Sail for Success: Customer Experience Lessons from the Cruise Industry

How to Manage CX Teams in Times of Change with Dale Carnegie’s CEO
Episode #375

How to Manage CX Teams in Times of Change with Dale Carnegie’s CEO

Lauren Liss, Head of Premium Products, Marketing and Rewards at Capital One
Episode #374

Capital One’s Strategy for Customer-Centric Success

William Raduchel-Transform Customer Support with AI and Win Customer Loyalty
Episode #373

How To Transform Customer Support with AI

How ThredUp Leverages AI to Enhance CX in the Secondhand Market
Episode #372

How ThredUp Leverages AI to Enhance Customer Experience in the Secondhand Market

How To Champion Your Customer Experience Programs With Better Public Speaking
Episode #371

How To Champion Your Customer Experience Programs With Better Public Speaking

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