One of the most important devices for customer experience can be found right in your pocket: your smartphone. Smartphones allow customers to be constantly connected to their family and friends, as well as to their favorite brands. However, with increased reliance on our phones comes issues with technology and privacy. This week brought three stories highlighting the importance of technology and transparent customer relationships.
Phone Companies Agree To Deal To End Robocalls
Those annoying robocalls may soon be a thing of the past. Last week, AT&T, Verizon and Sprint joined forces with nine other telecom companies and the attorneys general …
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