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Blake Morgan

Blake Morgan

Customer Experience Keynote Speaker & Futurist

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The

Modern Customer

podcast

MasterCard's Winning Formula: How a Customer-Centric Approach Drives Success in FinTech
Episode #388

Mastercard’s Winning Formula: How a Customer-Centric Approach Drives Success in FinTech

Enhancing Customer Experience with AI in Contact Centers
Episode #387

Enhancing Customer Experience with AI in Contact Centers

Big Bets for Big Wins: Leading Through Extreme Change and Digital Transformation
Episode #386

Big Bets for Big Wins: Leading Through Extreme Change and Digital Transformation

My new book The 8 Laws of Customer-Focused Leadership: The New Rules For Building A Business Around Today’s Customer - comes out today, July 2nd!
Episode #385

New Book Out Today! The 8 Laws Of Customer-Focused Leadership

Transformative Strategies for Customer Experience Excellence with Joseph Michelli
Episode #384

Transformative Strategies for Customer Experience Excellence

Customer-Centric Marketing: How CMOs Drive Brand Loyalty and Growth
Episode #383

Customer-Centric Marketing: How CMOs Drive Brand Loyalty and Growth

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